Store Policy

Welcome to Wild Tech!

We're thrilled to offer you custom engineering products tailored to your specific needs. Please review our store policies to ensure a smooth and enjoyable shopping experience.

Ordering Process

Customization Requests:

All custom orders should be made through "Get a Quote" online form. Please provide detailed specifications for accurate fulfillment.

Order Confirmation:

Once you place an order, you will receive an email confirmation with the details. If there are any discrepancies, please contact us within 24 hours.

Order Changes:

Client will be contacted to begin the product design process. Once we start production we cannot guarantee that changes will be possible.

Payment

Accepted Payment Methods:

We accept major credit cards and other secure payment methods as listed at checkout.
Orders over $7500 require wire payment or other electronic transfer. You will be contacted after placing order to arrange payment.

International orders:

International customers will be required to remit payment in CAD.

USD pricing can be offered for larger orders.

Volume orders:

For volume pricing please enquire.

Payment Security:

All transactions are processed securely. We do not store credit card information on our servers.

Shipping and Delivery

Shipping Rates:

Shipping rates are calculated at checkout based on your location and order size.

Delivery Time:

Delivery times vary based on the product ordered and your location. Standard products typically ship within 2 business days and custom order typically ship within 8 - 12 weeks. Please contact for detailed information.

Tracking Information:

Once your order has shipped, you will receive an email with tracking information.

Payment Methods

Returns and Refunds

Orders:

Due to the personalized nature of our products, returns are only accepted in cases of defects or errors on our part.

Return Process:

To initiate a return, please contact our customer service team within 14 days of receiving your order. Include photos and a description of the issue.

Refund Policy:

Approved returns will be refunded to the original payment method.

Customer Support

For any questions or concerns, reach out to our customer support team via email at design@wildyenterprises.com

Support Hours: Our customer support team is available from 9am until 5pm MST.

Data Protection:

We value your privacy and are committed to protecting your personal information. For more details, please review our Privacy Policy Page.